First: classify the outcome
Low score
Evaluator error
Runtime failure
Common first-run problems
RELAI says a provider value is missing
RELAI says a provider value is missing
.relai/simulator.env file, your shell, or a secure CI secret. Never paste its value into chat, commit it, or put it in a copied command.RELAI OAuth signs the CLI into RELAI; your agent’s provider key is a separate runtime value.My coding agent cannot find the RELAI skills
My coding agent cannot find the RELAI skills
/reload-plugins in Claude Code, or use an interactive Copilot session.See Coding-agent plugins for the exact command and host-specific step.No agent tests exist after init
No agent tests exist after init
- Ask your coding agent
- Run in terminal
Use RELAI to show my EvalsWiki risks and propose one high-value agent test. Wait before creating it.
A workflow reports an unfinished session
A workflow reports an unfinished session
--restart only when you deliberately want to discard the unfinished session and start over.Do not invent a resume command or reuse a stale interaction response.The agent image is missing Python or a dependency
The agent image is missing Python or a dependency
python3 for the launcher, even when the project itself is TypeScript or Go.Repair the image or re-run initialization so the project-owned runtime setup includes the missing interpreter or package.A macOS container sees an empty temporary mount
A macOS container sees an empty temporary mount
The command timed out
The command timed out
Results and artifact confusion
Scores are not in EvalsWiki
Scores are not in EvalsWiki
.relai/.internal/runs/.See The learning loop for the complete artifact map.The suite says “success,” but an evaluator score is low
The suite says “success,” but an evaluator score is low
I cannot check out the optimizer branch
I cannot check out the optimizer branch
- Ask your coding agent
- Run in terminal
Find the RELAI optimizer worktree and show me its branch and diff without changing either checkout.
Balanced mode did not report cost savings
Balanced mode did not report cost savings
Useful information when asking for help
- The RELAI version and exact public command used
- The terminal exit status and sanitized error category
- Whether the failure occurred before, during, or after agent execution
- The test ID, evaluator ID, and local artifact path
- Whether a resumable session or retry constraint was reported